Privacy Policy

This Privacy Policy outlines how we collect, use, disclose and manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

  1. Collection of Personal Information
    We collect personal information that is reasonably necessary to provide our services or respond to enquiries. This may include your name, email address, phone number, organisation details, and any other information you choose to provide.

We collect this information directly from you when you contact us, submit a form on our website, or communicate with us by email or phone.

  1. Use of Personal Information
    We use personal information for the primary purpose for which it was collected, including:

  • responding to enquiries

  • providing information about our services

  • delivering services where engaged

  • maintaining business records

We may also use your information for related purposes that you would reasonably expect, unless you opt out.

  1. Disclosure of Personal Information
    We do not disclose personal information to third parties except:

  • where required or authorised by law

  • where necessary to deliver our services

  • to service providers who assist in operating our business, under appropriate confidentiality obligations

We do not sell or rent personal information.

  1. Data Security
    We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. Information is stored using secure systems and access is limited to authorised personnel.

  2. Access and Correction
    You may request access to the personal information we hold about you and request corrections if it is inaccurate, out of date, incomplete or misleading. Requests can be made using the contact details below.

  3. Cookies and Website Data
    Our website may use cookies or similar technologies to enhance user experience and collect basic usage data. This information does not typically identify individuals and is used for site functionality and improvement.

  4. Overseas Disclosure
    We do not generally disclose personal information overseas. Where third party service providers are used, information may be stored on servers located outside Australia. In such cases, we take reasonable steps to ensure appropriate data protection measures are in place.

  5. Complaints
    If you have a complaint about how we handle your personal information, you can contact us using the details below. We will respond within a reasonable timeframe. If you are not satisfied, you may contact the Office of the Australian Information Commissioner.

  6. Contact
    For any questions, access requests, or complaints regarding this Privacy Policy or your personal information, please contact:

    Be Prepared Training & Development Pty Ltd

    contact@beprepared.edu.au